OUR SERVICES
Family & Personal Safety
A sensitive first point of contact for enquiries relating to domestic abuse and personal safety, with appropriate signposting.
What we can help you discuss
You can start with a general outline without sensitive details. Tell us how it is appropriate to contact you when making your enquiry.
Examples of matters you may wish to raise in a general initial enquiry include:
- Family or personal safety concerns where appropriate signposting may be needed.
- A general enquiry relating to domestic abuse, without describing sensitive incidents in the form.
- Identifying the kind of support or specialist provider that may be appropriate.
This enquiry form is not an emergency service. Availability, the appropriate provider and the scope of any support are confirmed before work begins.
HOW IT WORKS
A simple, clear process.
01
Get in touch
Share a brief outline without documents or sensitive details.
02
Find the right support
We explain the available support and who would provide it.
03
Agree the next steps
The scope of work and any fees are confirmed before work starts.
Before you contact us
If you choose to make an initial enquiry, keep it brief and consider the following:
- The general type of support or signposting you are seeking.
- Whether and how it is appropriate to contact you, without including unnecessary personal details.
- Whether another organisation is already involved, described only in general terms.
Do not upload or send sensitive documents, detailed accounts of incidents or personal information about other people through the initial enquiry form. Share only a brief general outline and an appropriate way to contact you.
Start with a brief enquiry
Describe the type of issue and the stage you have reached in general terms. Do not upload documents or sensitive personal details in the initial enquiry form.
The scope, fees and service provider are confirmed before work begins. No appeal or complaint outcome is guaranteed.